Terms & Policies

SUBSCRIPTION POLICIES:

£28 membership

If a £28 Virtual Sleep Clinic membership is cancelled, up-front fees are non-refundable.

£28 per-month Virtual Sleep Clinic members are liable for any shipping fees associated with returning the device on cancellation. The pre-paid envelope in the box is the most convenient, economical, and safest way to ship the device.

£38 membership

£38 per-month Virtual Sleep Clinic members are liable for any shipping fees associated with returning the device on cancellation. The pre-paid envelope in the box is the most convenient, economical, and safest way to ship the device.

CANCELLATION POLICY:

You are free to cancel your Circadia membership at any time. To cancel your Circadia membership, please contact our Customer Experience Experts by email on support@circadia.io. If you cancel your membership, you are required to mail any devices obtained under the Virtual Sleep Clinic back to us within 30 days using the pre-paid bag in the box.  If devices are not mailed back within 30 days, your membership will be automatically reactivated and your monthly membership fee will be due on your usual date of payment.

MEDICAL CONCERNS:

The Circadia Contactless Sleep Tracker is not a medical device and is not intended to diagnose, treat, cure, or prevent any health condition, disease, or illness. Circadia Contactless Sleep Tracker is not a substitute for and should never be used in lieu of medical treatment and evaluation by a licensed physician. The FDA has not reviewed or evaluated any statements or information provided in conjunction with the Circadia Contactless Sleep Tracker and as such does not require compliance with European Medical CE.

PRIVACY & COOKIES POLICY:

View our privacy & cookies policy here.

TERMS & CONDITIONS:

View our terms & conditions here.

REGULATORY COMPLIANCE:

View our CE and FCC declaration of conformity here.